| Index No. | Description | Reported in/explanation | Page No. (Printed Report) |
| General Standard Disclosures | |||
| Strategy and Analysis | |||
| G4-1 | Most senior decision maker’s statement | Chief Executive's Review | 9 |
| G4-2 | Risks and opportunities | Integrated Risk Management | 79-91 |
| Organisational Profile | |||
| G4-3 | Name of the Organisation | Business Model | 22 |
| G4-4 | Brands, products and services | Business Model | 26 |
| G4-5 | Location of the organisation’s headquarters | Corporate Information | 228 |
| G4-6 | Details of overseas operations | None overseas | - |
| G4-7 | Nature of ownership and legal form | Corporate Information | 228 |
| G4-8 | Markets served | Business Model | 23 |
| G4-9 | Scale of the organisation | Financial Highlights | 5 |
| G4-10 | Total workforce by employment type, employment contract, and region , broken down by gender | Employee Capital | 60 |
| G4-11 | Employees covered by collective bargaining agreements | None | - |
| G4-12 | Organisation’s supply chain | Business Partner Capital | 68 |
| G4-13 | Changes during the reporting period | About this Report | Inner front cover |
| G4-14 | Precautionary approaches | About this Report | Inner front cover |
| G4-15 | Externally developed initiatives | Business Model | 33 |
| G4-16 | List memberships of associations | Business Partner Capital | 72 |
| Identified Material Aspects and Boundaries | |||
| G4-17 | Operational structure of the Organisation | Business Model | 22 |
| G4-18 | Process for defining report content | About this Report | 2 |
| G4-19 | Material aspects identified for report content | Business Model | 32 |
| G4-20 | Aspect boundary for identified material aspects within the organisation | About this Report | Inner front cover |
| G4-21 | Aspect boundary for identified material aspects outside the organisation | About this Report | Inner front cover |
| G4-22 | Restatements of previous information | About this Report | Inner front cover |
| G4-23 | Significant changes from previous reporting periods | About this Report | Inner front cover |
| Stakeholder Engagement | |||
| G4-24 | List of stakeholder groups | Business Model | 34 |
| G4-25 | Identification and selection of stakeholders | Business Model | 34 |
| G4-26 | Approaches to stakeholder engagement | Business Model | 35 |
| G4-27 | Key topics raised through stakeholder engagement | Business Model | 35 |
| Report Profile | |||
| G4-28 | Reporting period | About this Report | Inner front cover |
| G4-29 | Most recent previous report | About this Report | Inner front cover |
| G4-30 | Reporting cycle | About this Report | Inner front cover |
| G4-31 | Contact point regarding the report | About this Report | Inner front cover |
| GRI Content Index | |||
| G4-32 | Compliance with GRI G4 guidelines | Online | |
| Assurance | |||
| G4-33 | Policy and current practice with regard external assurance | No external assurance obtained | |
| Governance | |||
| G4-34 | Governance structure | Corporate Governance | 87 |
| Ethics and Integrity | |||
| G4-56 | Ethics and integrity | Institutional Capital | 45 |
| Specific Standard Disclosures | |||
| Category: Economic | |||
| Aspect: Economic Performance | |||
| G4-EC1 | Economic value generated | Supplementary Information | 225 |
| G4-EC3 | Organisation’s defined benefit plan obligations | Notes to the Financial Statements | 159 |
| G4-EC4 | Financial assistance from government | Financial Capital | 37-39 |
| Aspect: Indirect Economic Impacts | |||
| G4-EC7 | Development of infrastructure | Social and environmental Capital | 73 |
| Category: Environmental | |||
| Aspect: Energy | |||
| G4-EN6 | Reductions in energy consumption | Social and Environmental Capital | 76 |
| G4-EN7 | Reductions in the energy requirements | Social and Environmental Capital | 75 |
| Aspect: GHG Emissions | |||
| G4-EN15 | Direct GHG emissions (Scope 1) | Social and Environmental Capital | 76 |
| G4-EN16 | Indirect GHG emissions (Scope 2) | Social and Environmental Capital | 76 |
| G4-EN17 | Other indirect GHG emissions (Scope 3) | Social and Environmental Capital | 76 |
| G4-EN18 | GHG emissions intensity | Social and Environmental Capital | 76 |
| G4-EN19 | Reduction of GHG emissions | Social and Environmental Capital | 76 |
| Aspect: Products and Services | |||
| G4- EN27 | Mitigation of environmental impacts | Social and Environmental Capital | 77 |
| Category: Social | |||
| Sub Category: Labour Practices and Decent Work | |||
| Aspect: Employment | |||
| G4-LA1 | New employees hired and turnover | Employee Capital | 64 |
| G4-LA2 | Benefits for full/part time employees | Employee Capital | 66 |
| G4-LA3 | Parental leave, return & retention | Employee Capital | 64 |
| Aspect: Occupational Health and safety | |||
| G4-LA5 | Percentage of total worlforce represented informal joint management- worker health and safety committees that help monitor and adviser on occupational health and safetty programmes | Employee Capital | 67 |
| Aspect: Training and Education | |||
| G4-LA9 | Average hours of training | Employee Capital | 65 |
| G4-LA10 | Programs implemented and assistance provided to upgrade employee skills | Employee Capital | 64-65 |
| G4-LA11 | Regular performance and career development review | Employee Capital | 66 |
| Aspect: Diversity and Equal Opportunity | |||
| G4- LA12 | Composition by gender, age group etc | Employee Capital | 66 |
| Aspect: Equal Remuneration for Women and Men | |||
| G4-LA13 | Basic salary and remuneration of women to men | Employee Capital | 67 |
| Aspect: Labour Practices Grievance Mechanisms | |||
| G4-LA16 | Grievances about labour practices | Employee Capital | 67 |
| Sub Category: Human Rights | |||
| Aspect: Non-Discrimination | |||
| G4-HR3 | Incidents of discrimination and corrective actions taken | None reported during the year | - |
| Sub Category: Society | |||
| Aspect: Local Communities | |||
| G4-SO1 | Engagement with local community | Social and Environmental Capital | 74 |
| Aspect: Anti-corruption | |||
| G4-SO4 | Anti-corruption policies and procedures | Institutional Capital | 45 |
| Sub Category: Product Responsibility | |||
| Aspect: Product and Service Labelling | |||
| G4-PR4 | Non-compliance with regulations and voluntary codes concerning product and service information and labelling | Institutional Capital | 45 |
| Aspect: Marketing Communications | |||
| G4-PR6 | Banned or disputed products | None | - |
| G4-PR7 | Non-compliance with regulations and voluntary codes concerning marketing communications | Institutional Capital | 45 |
| Aspect: Customer Privacy | |||
| G4-PR8 | Complaints received concerning breaches of customer privacy | None reported during the year | - |
